Welcome to AfyaVerse. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our application (“App”) and services.

1. Information We Collect

   1. Information You Provide

      We collect information you provide directly to us when you create an account, update your profile, or communicate with us. This may include your name, email address, and any content or data you input into the App.

   2. Third-Party Authentication

      If you choose to sign in using third-party services like Google, we collect information provided by those services (such as your name, email address, and profile picture) in accordance with their privacy policies.

   3. Automatically Collected Information

      We automatically collect certain information about your device and how you interact with the App, including IP addresses, browser types, log data, and usage patterns.

   4. Sensitive Health Data

      Given the nature of AfyaVerse, you may voluntarily provide sensitive health-related information (e.g., symptoms, medical history, or test results) through AI chats or diagnostic forms. This data is collected solely to provide you with relevant insights and connect you with appropriate healthcare services.

2. How We Use Your Information

   1. Providing Services

      We use your data to operate the App, authenticate users, personalize your experience, and provide AI-generated insights based on your inputs.

   2. Improving the App

      We use anonymized usage data to analyze trends, diagnose technical issues, and improve the functionality of our AI models and services.

   3. Communication

      We may use your email to send you important service updates, security alerts, and support messages.

   4. AI Training and Anonymization

      We may use anonymized and aggregated chat transcripts and diagnostic queries to train and improve our AI models. In such cases, all personally identifiable information (PII) is removed to ensure your privacy is strictly maintained.

3. How We Share Your Information

   1. Third-Party Service Providers

      We may share your data with trusted third-party vendors (e.g., hosting providers, authentication services like Supabase, or AI APIs) solely for the purpose of providing our services. These providers are obligated to protect your data.

   2. Healthcare Providers and Facilities

      If you choose to use the App to book appointments, request diagnostic tests, or consult with third-party doctors and medical facilities, we will share the relevant personal and health information you have provided with those specific third parties to facilitate your care.

   3. Legal Requirements

      We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security and Retention

   1. Security

      We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

   2. Retention

      We retain your data only for as long as necessary to provide our services or comply with legal obligations. You may request the deletion of your account and associated data at any time.

5. Your Rights

   1. Access and Control

      You have the right to access, correct, or delete the personal data we hold about you. You can manage this through your account settings or by contacting our support team.

6. Changes to This Policy

   We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or by email. Your continued use of the App after such modifications constitutes your acknowledgment of the updated policy.

By using AfyaVerse, you acknowledge that you have read and understood this Privacy Policy.