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Terms of Service for AfyaVerse

Effective Date: 1st Dec, 2024

Welcome to AfyaVerse! These Terms of Service (“Terms”) govern your use of the AfyaVerse application (“App”), an AI-powered platform that generates personalized advice and insights based on user input. By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using the App.

  1. Scope of Services

    1. Purpose
      AfyaVerse uses artificial intelligence to provide informational guidance tailored to user inputs. The content generated by the App is designed for educational and informational purposes only and should not be considered professional, legal, medical, or financial advice.
    2. Membership Accounts
      To access certain features, you must create a membership account. You agree to provide accurate, complete, and up-to-date information when creating your account.
  2. User Responsibilities

    1. Age Requirement
      You must be at least 18 years old to use the App. By agreeing to these Terms, you confirm you meet this requirement.
    2. Account Security
      You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or breach.
    3. Appropriate Use
      You agree to use the App responsibly and not for any unlawful or harmful purposes. Misuse of the App or its AI-generated outputs is strictly prohibited.
  3. Medical Disclaimer and AI-Generated Content

    1. Not Medical Advice
      AfyaVerse is not a healthcare provider. The AI chat, symptom checkers, and diagnostic insights provided by the App are for informational and educational purposes only. They do not constitute professional medical advice, diagnosis, treatment, or recommendations.
    2. No Doctor-Patient Relationship
      Using the App does not create a doctor-patient relationship between you and AfyaVerse. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition.
    3. Medical Emergencies
      If you think you may have a medical emergency, call your doctor or emergency services immediately. Do not rely on the App for immediate or urgent medical needs.
    4. No Liability for Outcomes
      We are not liable for any actions, omissions, or decisions you make based on the content provided by the App.
  4. Third-Party Medical Providers & Diagnostic Tools

    1. Platform Role
      AfyaVerse acts as a technology platform connecting users with third-party healthcare providers, diagnostic facilities, and vendors. We do not provide clinical or diagnostic services ourselves.
    2. Provider Liability
      Any medical care, diagnostic testing, or consultations obtained through vendors listed on the App are the sole responsibility of the third-party providers. We do not endorse any specific tests, physicians, products, or procedures and are not liable for any malpractice, negligence, or errors by these third-party professionals.
  5. Virtual Assistant Avatars

    1. The avatars and representations associated with the AI-powered personal assistants are entirely AI-generated and serve as visual or textual embodiments of the assistant's personality and functions. These representations are intended to enhance user interaction and do not depict any actual person, living or deceased.
    2. Any resemblance or similarity between the AI avatars or representations and actual individuals is purely coincidental. The AI assistant's avatars are designed solely for illustrative purposes and should not be interpreted as embodying real-world identities or characteristics.
    3. By using this service, you acknowledge and agree that the AI-powered personal assistant is an artificial intelligence entity, and any representations, including names, voices, or likenesses, are fictional and not indicative of any real person.
  6. Membership and Payments

    1. Subscriptions
      Certain features are available through paid membership plans. Subscription details, including pricing and payment terms, are provided at the time of purchase.
    2. Refund Policy
      Refunds, if any, are subject to our discretion and applicable laws. Please refer to our Refund Policy for more details.
  7. Third-Party Services and Authentication

    1. Third-Party Accounts
      You may register and log in to the App using third-party accounts (e.g., Google OAuth). By using these services, you grant us permission to access and use certain information provided by them (such as your name and email address) as permitted by their terms and our Privacy Policy.
    2. Third-Party Terms
      Your use of third-party authentication services and integrations is subject to their respective terms of service and privacy policies. We are not responsible for the acts, omissions, or data practices of these third-party providers.
  8. Privacy and Data Usage

    1. Data Collection
      We collect and process personal data in accordance with our Privacy Policy. By using the App, you consent to our data practices.
    2. User Input and AI Processing You retain ownership of the data you input into the App. However, by using the App, you grant us a non-exclusive license to process your data for generating advice and improving our services.
  9. Intellectual Property

    1. Ownership
      The App, including its AI models, software, design, and content, is our intellectual property. You may not copy, modify, or distribute any part of the App without our prior written consent.
    2. User-Generated Content
      You retain ownership of any content you submit but grant us a license to use it for providing and enhancing the App’s services.
  10. Termination of Use

    1. Suspension or Termination
      We may suspend or terminate your access to the App at our sole discretion if you breach these Terms or engage in prohibited activities.
    2. Effect of Termination
      Upon termination, your access to the App will cease immediately. Any outstanding fees are still your responsibility.
  11. Limitation of Liability

    To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the App.
  12. Amendments to Terms

    We reserve the right to modify these Terms at any time. Updates will be posted in the App, and your continued use constitutes acceptance of the revised Terms.

By using AfyaVerse, you acknowledge that you have read, understood, and agree to these Terms of Service.

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